Why US!
7Tel Solutions leverages global delivery centers to deliver predictable and flexible business process management services. A key aspect of our service delivery is the successful transition of business processes from the client’s locations to our delivery centers.
- Project Preparation
- Planning and Solution design
- Testing, Pilot & Execution
- Service Assumption
- Steady State
Our Services
CAMPAIGNS
- Medicare Supplements
- Auto Insurance
- Home Insurance
- Mortgage
- Solar Panels
- Final Expense
SALES AND SUPPORT
- Inbound/Outbound Sales
- Follow-ups
- Up/Cross-Sales
- Billing helpdesk
- Appointment setting
- Customer services & support
FINANCIAL ACCOUNTING
- Billing
- Accounts
- Collections
- Balance sheet
- Sage, Quick-Book
- Payroll Management
CHAT AND EMAIL
- Sales
- Up/Cross-Sell Programs
- E-commerce Support
- Lead Generation
- Technical Support
- Account Updates
Quality Assurance:
Quality Assurance at 7Tel Solutions is about automated workflow and embedded analytics that reduce manual work.
Our analysts know that they are not just there to listen. They are there to follow and implement the Six Sigma principle of: Define Measure, Analyze, Improve and Control.
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